Privacy Policy

Privacy Policy – LEEUWENBOSFONTEIN GUEST FARM 
1. Introduction
At Leeuwenbosfontein Guest Farm , we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and safeguard your information when you make a booking or stay with us.

By using our services, you consent to the practices described in this policy.

2. Information We Collect
We may collect the following personal information:

2.1 Information Provided by You
Full name
Contact details (email address, phone number)
Residential address
Identity document details if required by law
Payment information (processed securely via third-party systems)
Booking details, preferences, and special requests
2.2 Information Collected Automatically
Website usage data (IP address, device type, browser)
Cookies to improve website functionality and user experience

3. How We Use Your Information
Your information may be used for the following purposes:

To process and manage your reservation
To communicate booking confirmations, updates, and relevant information
To comply with legal obligations
To enhance your guest experience
For internal record keeping and administrative purposes
With your permission, to send promotional offers or updates
We will never sell or rent your personal information to third parties.

4. Sharing of Information
We may share your information only when necessary:

Service providers (e.g., payment processors, booking platforms)
Legal compliance, when required by law enforcement or government regulations
Safety and security, to protect guests, property, or legal rights
All third parties are required to handle your information securely and in accordance with privacy laws.

5. Data Storage and Security
We take reasonable technical and organizational measures to protect your data from loss, misuse, unauthorized access, alteration, or disclosure.

Personal information is stored securely and only for as long as necessary to fulfil the purposes outlined in this policy or comply with legal obligations.

6. Your Rights
You have the right to:

Access the personal information we hold about you
Request corrections to inaccurate or outdated information
Request deletion of your personal data (unless restricted by law)
Withdraw consent for marketing communications at any time
To exercise these rights, please contact us at [your email address].

7. Cookies
Our website may use cookies to improve performance, analyze visitor behavior, and remember your preferences. You can choose to disable cookies in your browser settings, but this may affect website functionality.

8. Third-Party Links
Our website or booking platforms may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites.

9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and continued use of our services indicates acceptance of the updated terms.

10. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact:

Leeuwenbosfontein Guest Farm 

Email: [email protected]
Phone: 023-0041307 or WhatsApp number 079 4221104
Address: Off R318, Tows River